Privacy Policy.

01Who we are

Parallel (“Parallel”, “we”, “our”, or “us”) is a website design and development service. This Privacy Policy describes how we handle personal information associated with visits to our website and requests sent through our project enquiry form.

For enquiries about personal information processed through this website, contact support@joinparallel.chat. The full legal identity and registered contact details of the website operator should be confirmed and published before launch where required by applicable law.

02Information we collect

When you voluntarily submit a website project enquiry, we may receive your name, email address, business name, website address, project description, and any other information you choose to include.

Technical information such as IP addresses, browser details, security signals, and submission timestamps may also be processed by the services that deliver or protect our enquiry form, including Google Apps Script and reCAPTCHA where enabled.

Please avoid including passwords, payment-card details, or sensitive personal information in your initial enquiry.

03How we use information

We use enquiry information to:

• Read, evaluate, and respond to your website development request.
• Discuss project requirements, scope, availability, and potential pricing.
• Communicate with you about a proposed project or our response to your enquiry.
• Protect the website and enquiry form against spam, abuse, or misuse.
• Maintain necessary business records and meet applicable legal obligations.

Submitting an enquiry does not automatically subscribe you to a marketing newsletter or join you to a founder network.

04Lawful bases for processing

Where UK or EU data protection law applies, processing an enquiry may be necessary to take steps at your request before entering a contract or to pursue legitimate interests in operating and protecting our services. Certain records may be processed to comply with legal obligations.

The applicable lawful basis depends on the specific activity. Any optional marketing that requires consent should be handled through a separate, clear choice.

05Third-party service providers

Our enquiry form is configured to use a Google Apps Script endpoint to handle submitted information. If Google reCAPTCHA is enabled, Google may also process relevant technical information to help identify automated or abusive submissions.

These services may operate under their own terms and privacy notices. You can review Google's Privacy Policy ↗. We may also use website hosting, email, or other service providers to operate the website or correspond with you; the specific providers and their roles should be confirmed against the live deployment.

06Data retention and security

We aim to retain enquiry information only for as long as reasonably needed to respond, manage potential projects, maintain required records, and resolve legitimate issues. Actual retention periods depend on the type of record and applicable obligations.

We take appropriate measures to safeguard information, but no website, email system, or online transmission method can be guaranteed completely secure. Specific storage locations, access controls, and deletion schedules should be verified before this policy is published.

07Your choices and privacy rights

Depending on your location and the law that applies, you may have rights to request access to personal data, correct inaccurate information, request deletion, restrict or object to certain processing, or raise concerns with a relevant supervisory authority.

To submit a privacy request, contact support@joinparallel.chat. We may ask for reasonable information to verify your identity before responding. Not every right applies in every circumstance.

08International data processing

Because we may work with clients and technology providers in different countries, information submitted through the website may be processed outside your country of residence. Where applicable law requires safeguards for international transfers, appropriate safeguards should be implemented and verified with the relevant providers.

09Third-party websites and links

Our website may include links to external websites. Those websites are governed by their own privacy policies and practices. We encourage you to review those policies before sharing information with them.

10Changes to this policy

We may update this Privacy Policy as our website, services, or data-handling processes change. The latest version will be published on this page, with its “Last updated” date revised accordingly.